INTRODUCING OUTLOOK 2013
1. What is Outlook?
2. Understanding E-mail Communication
3. Viewing & Adding E-mail Accounts
4.Using Outook with Microsoft Exchange
5.Understanding Outlook Data Files
6. Customizing Outlook Today
7. Using the To-Do Bar

COMPOSING BASIC E-MAIL
1. Understanding E-Mail Formats
2. Addressing & Subject Lines
3.Setting Message Options
4.Adding Signatures
5.Including Attachments
6.Taking Advantage of Quick Steps

CREATING MORE ELEGANT E-MAIL
1.Creating Messages with Stationery & Themes
2.Using Tables, Images, Quick Parts & Hyperlinks in Messages
3.Reviewing Messages
4. Modifying Default E-Mail Options

MANAGING INCOMING MESSAGES
1. Setting Automatic Replies & Controlling Send/Receive
2. Managing Inbox Views
3.Working with Attachments
4.Replying to & Forwarding Messages
5. Flagging Messages & Setting Up Reminders
6. Resending, Tracking & Recalling Sent Messages
7. Managing Junk Mail

MANAGING OUTLOOK FOLDERS
1.Searching through E-mail
2.Creating Additional Folders
3.Moving Messages Manually & with Rules
4. Deleting Items & Managing Mailbox Size
5. Archiving

STAYING ORGANIZED WITH THE CALENDAR
1. Calendar Views
2.Setting Calendar Defaults
3.Creating Appointments & Events
4. Forwarding & Moving Appointments, The Reminders Window
5. Creating Recurring Items
6.Assigning & Customizing Color Categories
7.Organizing & Scheduling Meetings
8. Responding to, Contacting Attendees, Tracking & Canceling Meetings
10. Sharing & Viewing Calendars

KEEPING TRACK OF CONTACTS
1.Creating Contacts
2.Customizing Business Cards
3.Creating Contact Groups
4.Using the People Pane & the Outlook Social Connector

GETTING THINGS DONE WITH TASKS
1.Creating Notes & Tasks
2. Assigning Tasks & Adding Them to the Calendar